Contents
- Overview
- Pre-conditions
- Steps
- Notes
Overview
Whether you are a reporter or assignee of a task, you can update a task as well as leave a comment on it.
As either an assignee when you’ve been assigned a task, or as a reporter when the assignee updates the task or leaves a comment: you’ll receive an email notification with a brief description of the task and a "Go to task" button, which after clicking you can further collaborate and update the task.
Pre-conditions
- Document Level Permission: 'Owner', 'Editor', 'Reviewer'
- Platform Configuration: The Tasks feature has to enabled
Steps
As assignee:
- Click “Go to task” to open the task.*
- Perform any of the following:
- Update the task fields
- Leave comments for the reporter.
- You can add a link to the comment field. To do it quickly, copy the URL, select the relevant text in your comment, and press CMD + V.
- Edit or delete a comment.
As reporter:
- Click “Go to task” to open the task.*
- Perform any of the following*:
- Update the task fields.
- Leave comments for the assignee.
- You can add a link to the comment field. To do it quickly, copy the URL, select the relevant text in your comment, and press CMD + V.
- Edit or delete a comment.
Supplementary Information
You will receive in-platform notifications for the following task events:
- Assignments;
- Change of status;
- Comments.
Notes
- If the task is linked to a Clausematch document it will open in the right sidebar of the linked document; if it’s not linked, it will open in the dashboard.
- The assignee will receive email notifications for any state updates or comments you make.
- Once a comment has been created, it cannot be edited nor deleted.
- Email notifications at the user level cannot be configured.