Release 2023 Q4 - Fixes (detailed)

The fixes from Release 2023 Q4 are detailed on this supplementary page.

Details for each fix are: pre-conditions, steps to reproduce, expected result, dependencies and downstream impacts, and support request (ticket) IDs (if applicable).

 

For any questions, please email support@clausematch.com and we will further assist you.

 


Fixes

Policy Management

Important bugs that were fixed

  • Fixed an incident that caused the template's title page text to not save.
    • Pre-conditions:
      • Template/document has smart fields.
    • Steps to reproduce:
      •  N/A
    • Expected result:
      •  Template/document's title page does save.
    • Dependencies & Impact:
      • Templates
      • Documents
    • Support Request IDs:
      • 1821819479
      • 1856968870

  • Fixed an incident that caused 1 user being unable to open 1 document.
    • Pre-conditions:
      • User has too many notifications to display
    • Steps to reproduce:
      • N/A 
    • Expected result:
      • User can open the document 
    • Dependencies & Impact:
      • Document
      • Notifications
    • Support Request ID:
      • 1939647030

  • Fixed an incident that caused multiline text field to wrap around differently.
    • Pre-conditions:
      •  N/A
    • Steps to reproduce:
      • Create multiline text field

      • Create a doc with

      • Fill metadata within a doc with long text

      • Open sidebar either in PM or PP

    • Expected result:
      •  Multiline text field wraps correctly in sidebar
    • Dependencies & Impact:
      •  Metadata
    • Support Request ID:
      • 1806486618

  • Fixed an incident that caused a column to miss in PDF exports.
    • Pre-conditions:
      •  N/A
    • Steps to reproduce:
      • Create a document

      • Add a table 5x3 to a paragraph

      • Format the table in a specific way

      • Export the document to PDF

    • Expected result:
      • All cells are exported
    • Dependencies & Impact:
      • Exports
      • Editor 
    • Support Request ID:
      • 1939637158

  • Fixed an incident that caused approved notification email to display incorrect text instead of special characters.
    • Pre-conditions:
      •  N/A
    • Steps to reproduce:
      1. Created a document with & or other special symbols that will be escaped
      2. Create approval for the document and approve it
    • Expected result:
      •  Email displays special characters
    • Dependencies & Impact:
      • Workflows
      • Email notifications 
    • Support Request ID:
      • 1938783104

  • Fixed an incident that caused the edits in a child paragraph of a locked paragraph to revert.
    • Pre-conditions:
      • N/A
    • Steps to reproduce:
      •  N/A
    • Expected result:
      • Styles are reset for the list (bullet/ordered) in text.
    • Dependencies & Impact:
      • Editor
      • Formatting
    • Support Request ID:
      • 1824680037

  • Fixed an incident that caused document activity to intermittently load indefinitely.
    • Pre-conditions:
      • 3 NMC (Non-material changes) versions for one document version where versions have the following number of events:
        • 1 version - 1-5 events
        • 2 version - 20 events
        • 3 version - 15 events
    • Steps to reproduce:
      •  Open Document Activity tab
    • Expected result:
      •  Document activity loaded successfully
    • Dependencies & Impact:
      • Workflow
      • Document Activity
    • Support Request ID:
      • 1939623983

  • Fixed an incident that caused the copying and pasting of table text to permanently changed table column widths.
    • Pre-conditions:
      •  N/A
    • Steps to reproduce:
      1. Create table in document 3x3

      2. Add content to cells

      3. Make last column bigger than first and second

      4. Select whole cell on row 1 column 2

      5. Press Cmd/Ctrl + C

      6. Put cursor to another cell of table

      7. Press Cmd/Ctrl + V

    • Expected result:
      •  Content of cell pasted, and width of target cell remained the same.
    • Dependencies & Impact:
      •  Editor
    • Support Request ID:
      • 1939635577

  • Fixed an incident that caused the value update in a choice metadata field to not reflect in MI report.
    • Pre-conditions:
      •  N/A
    • Steps to reproduce:
      1. Create enum metadata with few choices
      2. Create screen with created metadata field
      3. Create a document with the created screen
      4. Choose option one for created document
      5. Rename metadata field option one to any content
      6. Open document
    • Expected result:
      •  In all versions of a document - the metadata option is updated and reflects the changes in the admin panel
    • Dependencies & Impact:
      • Metadata
      • Report
    • Support Request ID:
      • 1868025249

  • Fixed an incident that caused the move paragraph tooltip to keep showing even after ticking “Don’t show anymore”.
    • Pre-conditions:
      •  N/A
    • Steps to reproduce:
      1. Create document

      2. Create 2 paragraphs

      3. Start move operation

      4.  Check “Don't show anymore”

      5. Start selecting paragraph level without closing tooltip with close button

      6. Close moving mode

      7. Start moving paragraph again

    • Expected result:
      •  Hint tooltip isn’t displayed
    • Dependencies & Impact:
      • Editor 
    • Support Request ID:
      • 1939656036

  • Fixed an incident that caused the Document Info panel to intermittently open when moving a paragraph.
    • Pre-conditions:
      •  N/A
    • Steps to reproduce:
      1. Create new document

      2. Collapse document info panel

      3. Create few paragraphs

      4. Move paragraphs

    • Expected result:
      •  Moving paragraphs doesn’t cause Info Panel to open
    • Dependencies & Impact:
      • Editor
      • Metadata
    • Support Request ID:
      • 8424

  • Fixed.a bug that caused metadata custom field names with special symbols to display incorrectly in the exported files.
    • Pre-conditions:
      •  N/A
    • Steps to reproduce:
      • N/A
    • Expected result:
      •  Field names with special symbols display correctly in exports
    • Dependencies & Impact:
      • Metadata
      • Exports
    • Support Request ID:
      • N/A
  • Fixed a bug that caused font family discrepancy between CM editor and export to PDF/DOCX.
    • Pre-conditions:
      •  N/A
    • Steps to reproduce:
      •  N/A
    • Expected result:
      • No font family discrepancy between CM editor and export to PDF/DOCX. 
    • Dependencies & Impact:
      • Formatting
      • Editor
      • Export
    • Support Request ID:
      • N/A

Admin Panel

  • Fixed an incident that caused an error when accessing a specific user group.
    • Pre-conditions:
      •  N/A
    • Steps to reproduce:
      1. Create a group.
      2. Create 1700 users.
      3. Add all users to the previously created group.
      4. Try to open the group in admin panel
    • Expected result:
      •  Group opens regardless of potential performance issues.
    • Dependencies & Impact:
      •  Users and groups
    • Support Request ID:
      • 1867004975

  • Fixed an incident that caused number of added users to drop when managing a user group.
    • Pre-conditions:
      •  More than 50 users are present on the platform.
    • Steps to reproduce:
      1. Create a group in admin panel.
      2. Add 4 users from the first page and save.
      3. Try to add users from the second page.
    • Expected result:
      •  Selected users are persistent independently on pagination.
    • Dependencies & Impact:
      •  Users and groups
    • Support Request ID:
      • 1908778933